The digital workforce is here to stay but the goal posts have changed for business leaders. The UK’s foremost digital leaders explain how their role has shifted and how they are responding to new workforce vulnerabilities
For business leaders 2020 was a year of radical disruption, rapid innovation, accelerated digital transformation and unthinkably swift organisational change – a year in which Covid crippled economies, up-ended businesses and invaded the home life of nearly everyone on the planet. The pandemic highlighted just how vulnerable our businesses could be, with everything from workforces to supply chains to entire industries left reeling from its impact – but it also spurred a much-needed adoption of digitised work practises in business, and highlighted the importance of solid digital leadership.
So, what does the recent acceleration in digital transformation and rise of remote ways of working mean for digital leaders? How have their roles shifted over the course of 2020? What new operational vulnerabilities are they tackling? And how technology can be used to combat the challenges going forward?
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