Tourism - Opinion: Marc Crothall: Why tourism needs to turn to technology

AUGUST for me is punctuated by an almost palpable feeling of fresh starts and new beginnings, as I watch three of my children leave the house each day in earnest to embark upon these first few weeks of a new term at school. The change in the light during the day and the arrival of darkness earlier in the evening signifies the end of our summer season in Scotland and a warm anticipation of the golden weeks of autumn that lie ahead.

This year of course feels very different for us all; a mixture of hope underpinned with anxiety as we move out of our seasonal window of opportunity and into what will almost certainly be a more challenging time for tourism businesses all over Scotland. The lifeline of government support in the form of furlough, grants and the Eat Out to Help Out lifeline for the hospitality industry will come to an end soon; the flow of visitors will decline.

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