Retailers of all shapes and sizes are experiencing the most challenging trading environment for a generation. Not only are most physical shops closed, but online competition is fiercer than ever as retailers vie for the attention of consumers.
In the book industry, retailers who sell books but are not bookshops are known as the “non-traditional market”. Our business, Bookspeed, has been working with retailers in this sector for over three decades, and we’ve watched as the retail landscape has changed and adapted. Of course, the most notable disruption we’ve witnessed has been the advent of e-commerce. But as we all know, every disruption is an opportunity for change and growth.
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