Terms & Privacy

Using the XpoNorth website

Website Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What's in these terms?

These terms tell you the rules for using our website https://xponorth.co.uk/ and its sub-site https://digitalfunding.xponorth.co.uk/ (together our site).

Who we are and how to contact us

https://xponorth.co.uk/ and its sub-site https://digitalfunding.xponorth.co.uk/ are sites operated by THE IRONWORKS VENUE LIMITED ("We"), acting on behalf of Highlands and Islands Enterprise for the purpose of delivering the XpoNorth project. The Ironworks Venue Limited is registered in Scotland under company number SC348446 and have our registered office at Forbes House, 36 Huntly Street, Inverness, United Kingdom, IV3 5PR. Our main trading address is 122B Academy St, Inverness IV1 1LX. Our VAT number is 943363910.

We are a limited company. To contact us, please email webmaster@xponorth.co.uk

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Notice. See further under How we may use your personal information.
  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase tickets from our site, our Terms and conditions of Supply of Free Events will apply to your registration for an event, including where those tickets are free.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 1st September 2021.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products and events, our users' needs, available funding and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Our site is only for users in Scotland

Our site is directed to people residing in Scotland, particularly in the Highlands and Islands region. Whilst content is distributed globally, we do not represent that content available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at webmaster@xponorth.co.uk.

How you may use material on our site

Highlands and Islands Enterprise is the owner or licensee of all intellectual property rights in our site, and in the material published on it. Highlands and Islands Enterprise has authorised The Ironworks Venue Limited to display content which may include its intellectual property on this site. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact us on webmaster@xponorth.co.uk

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you, which will be set out in our Terms and conditions of supply.

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    • use of, or inability to use, our site; or
    • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
    • loss of profits, sales, business, or revenue;
    • business interruption;
    • loss of anticipated savings;
    • loss of business opportunity, goodwill or reputation; or
    • any indirect or consequential loss or damage.

If you are a consumer user:

  • Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How we may use your personal information

We will only use your personal information as set out in our Privacy Notice. This privacy notice relates only to how we will use your personal information. The use of your personal information by third parties, including any which are linked to on our site, will be governed by their respective privacy notices.

As part of our reporting mechanisms, we may require to pass your personal information to Highlands and Islands Enterprise. You can see more about how the Highlands and Islands Enterprise will use your data at https://www.hie.co.uk/legal/privacypolicy .

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a non-exclusive, royalty free licence to use, store and copy that content and to distribute and make it available to third parties on our site. The rights you license to us are described in Rights you are giving us to use material you upload.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

You are solely responsible for securing and backing up your content.

We do not store terrorist content.

Rights you are giving us to use material you upload

When you upload or post content to our site, you grant us the following rights to use that content:

  • a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media including to promote the site or the service to expire when the user deletes the content from the site;
  • a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content in accordance with the functionality of the site to expire when the user deletes the content from the site.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to link to or make any use of content on our site other than that set out above, please contact webmaster@xponorth.co.uk

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by Scots law. You and we both agree that the courts of Scotland will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of England or Wales, you may also bring proceedings in England and Wales.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Scots law. We both agree to the exclusive jurisdiction of the courts of Scotland.

Website Acceptable Use Policy

PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USING THE SITE

What's in these terms?

This acceptable use policy sets out the content standards that apply when you upload content to our site, make contact with other users on our site, link to our site, or interact with our site in any other way,

Click on the links below to go straight to more information on each area:

Who we are and how to contact us

https://xponorth.co.uk/, including its micro-site https://digitalfunding.xponorth.co.uk/ is a site operated by THE IRONWORKS VENUE LIMITED ("We") on behalf of Highlands and Islands Enterprise for the purpose of delivering the XpoNorth project. The Ironworks Venue Limited is registered in Scotland under company number SC348446 and have our registered office at Forbes House, 36 Huntly Street, Inverness, United Kingdom, IV3 5PR. Our main trading address is 122B Academy St, Inverness IV1 1LX. Our VAT number is 943363910.

We are a limited company.

To contact us, please email webmaster@xponorth.co.uk

By using our site you accept these terms

By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

Our Terms of website use also apply to your use of our site. These can be found here.

We may make changes to the terms of this policy

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 1st September 2021.

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To bully, insult, intimidate or humiliate any person.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms.
  • Bulletin boards.
  • Film submissions
  • Music showcase submissions
  • Funding – registrations of interest
  • Video Playback and Podcast playback

(interactive services.)

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). Some content may enter or be embedded on our site via third party services (including YouTube). We may collect data about the number of views of such content, which may form part of our reporting data to our partners such as Highlands and Islands Enterprise. Any data which is generated from such third party content or its use will be shared only in anonymised form.

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site (Contribution), and to any interactive services associated with it

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

The Ironworks Venue Limited will determine, in its discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

  • Be accurate (where it states facts).
  • Be genuinely held (where it states opinions).
  • Comply with the law applicable in Scotland and in any country from which it is posted.

A Contribution must not:

  • Be defamatory of any person.
  • Be obscene, offensive, hateful or inflammatory.
  • Bully, insult, intimidate or humiliate.
  • Promote sexually explicit material.
  • Include child sexual abuse material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal content or activity.
  • Be in contempt of court.
  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Impersonate any person or misrepresent your identity or affiliation with any person.
  • Give the impression that the Contribution emanates from The Ironworks Venue Limited, if this is not the case.
  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
  • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
  • Contain any advertising or promote any services or web links to other sites.

Breach of this policy

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Reporting Mechanisms

We regularly report on website data from https://xponorth.co.uk/ and https://digitalfunding.xponorth.co.uk/. Data from use of https://xponorth.co.uk may be reported to Highlands and Islands Enterprise. Data from our microsite https://digitalfunding.xponorth.co.uk/ will also be shared with Highlands and Islands Enterprise. In the case of https://digitalfunding.xponorth.co.uk/ Highlands and Islands Enterprise may share website data with our other funding partners including, but not limited to, Scottish Enterprise, Skills Development Scotland, Creative Scotland, South of Scotland Enterprise, and the Scottish Government. Only top level user data will be shared as part of this reporting (e.g. data on the number of users).

https://digitalfunding.xponorth.co.uk/ is a micro-site contained within the https://xponorth.co.uk/ domain. All reporting from the micro-site feeds in to the reporting from the main site, as well as having its own direct reporting mechanisms as set out above.

Our reporting may involve sharing personal information with Highlands and Islands Enterprise which you have uploaded or provided to https://xponorth.co.uk/ or https://digitalfunding.xponorth.co.uk/ . Where your personally identifiable information is being processed or shared by the Ironworks Venue Limited, we will do so in line with our privacy notice set out at which can be found here. When Highlands and Islands Enterprise or other third parties receive your data, their processing will be in line with their respective privacy notices.

How this contract can be transferred

We can transfer our rights and obligations under these terms to any third party, provided this does not adversely affect your rights under these terms.

Which country's laws apply to any disputes?

If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by Scots law. You and we both agree that the courts of Scotland will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of England or Wales, you may also bring proceedings in England and Wales.

If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by Scots law. We both agree to the exclusive jurisdiction of the courts of Scotland.

Privacy Notice

Introduction

The Ironworks Venue Limited (also referred to as ‘the company’, ‘we’, ‘our’ or ‘us’) is the Data Controller over any personal data we process about you for the purposes set out in this Privacy Notice (see below). This notice outlines what personal data The Ironworks Venue Limited collects and processes about you in various situations, which we have explained below. This notice does not cover personal data we process about our staff. The categories of data subjects whose personal data is covered by this privacy notice include; visitors to this website; users of this website; any individual who posts content on this website; any individual who contacts The Ironworks Venue Limited through this website.

Please read through the privacy notice to understand how The Ironworks Venue Limited uses and processes your personal data obtained. If you have any concerns about our processing of your personal data or you have a general enquiry in relation to data protection, please contact webmaster@xponorth.co.uk

For information about how our funding partner, Highlands and Islands Enterprise, uses and processes your Personal Data please visit https://www.hie.co.uk/legal/privacypolicy .

Our sites may contain links to third party websites and services, including funding partners, mailing platforms, event platforms and social media platforms. The Ironworks Venue Limited has no control over their use of your personal data if you provide it to them after following a link from any of our sites and you should consult the relevant third party’s privacy policy for more information about how they use and process your Personal Data.

What is personal data?

Personal Data: means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Special Category of Data: means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

When we use the term ‘personal data’ we mean both personal data and special category of data.

Our Processing

Personal Data is collected in several different ways dependent on your interaction with the The Ironworks Venue Limited. The table below sets out what personal data we process about you, where we get it from, why we use it, our legal basis and who we share it with. Otherwise we will only share your personal data:

  1. where we are required to share your personal data in accordance with law e.g. such as to assist with investigations carried out by the police, other authorities or any regulatory requirement to which The Ironworks Venue Limited is subject;
  2. where we are undergoing a corporate restructure;
  3. where we use third parties to undertake certain services on our behalf and in doing so they require to process personal data in order to do this. If so, we will ensure that adequate arrangements are in place to protect your personal data. These third parties include: our professional advisors, cloud storage suppliers, CRM suppliers, marketing platforms, web development agencies, mailing platforms (e.g. mailchimp), ticketing and events platforms, IT infrastructure suppliers, payroll provider, donation site;
  4. where we work with third parties to secure funding for creative sector businesses in Scotland, in accordance with any submissions/registrations of interested you submit to us;
  5. where we have your consent.

How The Ironworks Venue Ltd uses the data

Purpose

Personal Data

Where do we get it from?

Legal Basis

Will we share it other than as set out above ?

To respond to enquiries (including registrations of interest submitted through the main or micro site (online and otherwise).

Name, email, telephone number

The data subject

Consent

To provide you with our direct marketing communications by email or text.

Name, email and telephone number

The data subject

Consent

No

To provide you with our direct marketing communications by telephone or post.

Name, telephone and address.

The data subject

Where we have asked you for your consent, we will rely on consent. Otherwise, we will rely on our legitimate interest, which is to promote our company.

No

To provide you with information relating to your booked events

Name, email address, address

The data subject/third party events sites

Performance of contract

No

To provide you with a digital dashboard

Name; email address; social media accounts performance.

The data subject. Social Media platform.

Consent

No

To provide you with a subscribed magazine

Name; email address

The data subject

Consent

No

To assist you in securing funding through our funding partners (including CDI funding register of interest support

Name; email address; address; funding information;applications

The data subject

Consent

No

To provide you with tickets

Name; email address

The data subject/third party events sites

Performance of contract

no

XpoNorth Sector support

Name; email address; home address; telephone contact details; employment status, business information; employment history, financial details

The data subject

Consent

Yes to HIE and other funding partners in anonymised format.

Yes to XpoNorth Sector specialist if required as part of referral of support.

Will we share your Personal Data outside of the UK

We will share your personal data outside of the UK with our sub-processors, including:

We will ensure that appropriate safeguards are in place prior to sharing your personal data outside of the UK, including the Standard Contractual Clauses. Please note that any personal data which you share with such parties, independently of our arrangements with them or your arrangement with us, will be subject to the privacy policy of that third party.

Security

The Ironworks Venue Limited treats the security of your personal data seriously and shall enforce strong physical and electronic safeguards while in storage and in transit.

Retention

The Ironworks Venue Limited shall keep your personal data for as long as is necessary and in accordance with our Retention Policy. We retain general correspondence and emails for compliance with partners involved in funding efforts; event registration purposes; reporting purposes; newsletters; and marketing purposes. Where Highlands and Islands Enterprise or our other funding partners requires to use or process your personal data, such use and processing will be subject to the retention policy of Highlands and Islands Enterprise.

Your rights

You have certain rights under data protection law, which are summarised below. You can exercise these by contacting webmaster@xponorth.co.uk

  • you can withdraw your consent (including for marketing) at any time, at which point we shall stop processing your personal data in that way. Please note this does not affect the legality of our processing up to the date of your withdrawal of consent.
  • You can seek to restrict our processing of your personal data, ask us to rectify any personal data we hold about you or object to us processing your personal data for the purposes stated above.
  • You have the right to access personal data held by us about you.
  • In certain circumstances you have the right to ask us to provide you with your personal data in a structured, commonly used and machine-readable format to allow you (or us on your behalf) to transmit this information to another party.
  • In certain circumstances you have the right to ask us to erase the personal data we hold about you. We will consider any such request in line with UK GDPR. Please note this is not an absolute right and there may be circumstances where we choose not to delete all of the personal data we hold about you.
  • You have the right to lodge a complaint with the Information Commissioners Office (ICO) if you think that we have infringed your rights. You can find more information about reporting a matter to the ICO at the following link: https://ico.org.uk/

Website

The https://xponorth.co.uk/ website and its micro-site https://digitalfunding.xponorth.co.uk/ may contain links to other websites. Please note that https://xponorth.co.uk/ has no control of websites outside our domain. The Ironworks Venue Limited is not responsible for the protection and privacy of any sensitive information provided to a website linked to https://xponorth.co.uk/ or https://digitalfunding.xponorth.co.uk/

Funding Partners and other Third Parties

Please note that this Privacy Notice only concerns our use of your personal data. Where your personal data is transferred to a funding partner or other third party, their use of your personal data is subject to their respective privacy policies. In particular, Highlands and Islands Enterprise may, in some circumstances, due to the purpose of processing, be required to use your personal data. This use will be subject to the Highlands and Islands Enterprise privacy policy, contained at https://www.hie.co.uk/legal/privacypolicy

Changes

We reserve the right to amend this privacy notice from time to time.

Last Updated: September 2021

Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Title

Cookie Name

Purpose

More information

Craft

This cookie enables us to:

(a) Estimate our audience size and usage pattern.

(b) Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.

(c) Speed up your searches.

(d) Recognise you when you return to our site.

(e) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

Expires with session

Google

This cookie enables us to:

(a) Estimate our audience size and usage pattern.

(b) Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.

(c) Speed up your searches.

(d) Recognise you when you return to our site.

(e) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

Expires after 18 months

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after 18 months.

Terms and Conditions of Supply for Free Events

Our terms

1. These terms

1.1 What these terms cover. These are the terms and conditions on which you register and we supply free online events.

1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. By registering for a place via our website https://xponorth.co.uk/ or via an event ticketing platform (https://socio.events/ or https://www.eventbrite.co.uk/) (“Event Ticket Platform”), you accept and agree to comply with these Terms and Conditions.

2. Information about us and how to contact us

2.1 Who we are. We are The Ironworks Venue Limited, a company registered in Scotland. Our company registration number is SC348446 and our registered office is at Forbes House, 36 Huntly Street, Inverness, United Kingdom, IV3 5PR. Our main trading address is 122B Academy St, Inverness IV1 1LX. Our registered VAT number is 943363910.

2.2 How to contact us. You can contact us by telephoning our customer service team at webmaster@xponorth.co.uk

2.3 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

2.4 "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.

3. Our Contract With you

3.1 The information form you complete when registering for an event on our website or an Event Ticket Form linked to our event, together with these terms and conditions form the contract for our supply of, and your attendance at, our free online events.

3.2 How we will accept your order: Our acceptance of your order will take place when we (or our selected Ticket Event Platform) email you to confirm your registration for our event.

3.3 If we cannot accept your order: If we are unable to accept your order, we will inform you of this in writing at the time of attempted booking. This might be because the event is sold-out, because of unexpected limits on our resources which we could not reasonably plan for, because of issues with the IT required to provide access to the event, or because we have identified an error in the description of the event.

3.4 Your order number: We will assign an order number to your order and tell you what it is when we accept your order. If you require to contact us about your order, please use this order number as a reference.

3.5 The Event: The event will be delivered in accordance with the date and time supplied on our website, except where circumstance out-with our control mean that the event requires to be rescheduled.

4. Your obligations

4.1 We may need certain information from you so that we can supply the e-tickets and subsequent event access to you, for example, your name and email address. If you do not give us this information, we will be unable to provide you with access to the event and we may end the contract. If you require to change any information which you have provided to us, you must do so as soon as you become aware of the requirement to change the information. We will not be responsible for supplying the e-tickets/access link late if this is caused by you not giving us the information that we need within a reasonable time of us asking for it.

4.2 You must not make any recording of the event, unless authorised in writing to do so by The Ironworks Venue Limited.

4.3 If you wish to make a change to your order, please contact us. We will let you know if the change is possible. If it is possible, we will let you know more about the timing of supply (regarding e-tickets and links for access), or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract. (See Clause 7 – your rights to end the contract).

4.4 It is your responsibility to ensure that you have the appropriate equipment and network access in order to access the event.

5. Our Rights to make changes

5.1 Minor changes to an event: We may make changes to the event:

(a) To reflect changes in relevant laws and regulatory requirements. Where these changes affect your access to our online event, we will contact you; and

(b) To implement minor technical adjustments and improvements, for example to address a security threat. These changes will not affect your use of the product.

5.2 More significant changes to an event: In addition, as we informed you in the description of the event on our website, we reserve the right to make the following changes to an event at any time:

(a) Changes to the advertised date and time of the event;

(b) Changes to the agenda for the event;

(c) Changes to the content and topics of the event

(d) Changes to presenters planned for the event

(e) Changes to the selected Event Ticket Platform

Where any of the above changes are required, we will update the information on the event page as soon as possible.

5.3 We reserve the right to cancel the event at any time.

6. Ticket process and access to our event

6.1 Delivery costs: Where our events take place online, no delivery costs will be associated with your order.

6.2 When will we provide the e-tickets/access: During the order process we will let you know when we will provide your e-tickets/access link to you in an electronic format.

(a) We will deliver the e-tickets to you, either directly or via an Event Ticket Platform, as soon as reasonably possible and in any event within 30 days after the day on which we accept your order.

(b) We will make the event available to you at the time described on the event page, subject to any changes in accordance with clause 5.

6.3 We are not responsible for delays outside our control. If the supply of e-tickets to you or the event itself is delayed by an event outside our control, then we will contact you as soon as possible and we will take steps to minimise the effect of the delay.

6.4 Whilst all equipment involved in the provision of the live event is tested, we cannot guarantee and are not responsible for any issues which occur during the event due to issues with equipment/network. If such issues occur, we may require to make changes to the running times and/or content of the event. If the event is unable to go ahead due to such issues, we will endeavour to reschedule where possible or provide recordings.

6.5 Responsibility for e-tickets/access links: e-Tickets and access links will be your responsibility from the time we deliver the ticket to the email address which you provided to us or our chosen Event Ticket Platform. As the ticket or access link provides you with access to our online events, you must ensure that you keep the e-ticket or access link in a safe place.

7. Your rights to end the contract

7.1 You may cancel your ticket to an event at any time in advance of the event through the Event Ticket Platform. No cancellation charges will apply for online events.

7.2 As no price is associated with the event ticket, you will not be entitled to a refund.

7.3 Nothing in these terms will affect your legal rights, including under Consumer Law.

8. Our rights to end the contract

8.1 We may end the contract if you break it. We may end the contract at any time by writing to you if you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide you with access to the event.

9. Our responsibility for loss or damage suffered by you

9.1 Subject to clause 9.2, we are not liable for any loss, damage, liability, claims, expenses or costs which you have incurred either directly or indirectly in connection with an event.

9.2 Subject to clause 9.3, if we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.

9.3 Our total liability under these terms and in connection with the event is £50.

9.4 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights under Consumer Law.

9.5 We are not liable for business losses. We only supply the products for domestic and private use. If you use your access to the event for any commercial, business or re-sale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

9.6 We are not liable for any reliance you may place or actions you may take as a result of content delivered by any of the presenters during our event.

10. Intellectual Property

10.1 The intellectual property rights contained in any materials presented during the course of the event belong to Highlands and Islands Enterprise and/or third parties associated with the event, including logo of xponorth, and any photographs or recordings taken during the event.

11. Use of Your Information

11.1 We will only use your personal information as set out in our Privacy Notice

11.2 Where you provide information to any third party, including an Event Ticket Platform, their use of your personal information will be in accordance with their respective privacy notices.

11.3 We may require to share data on attendance at any events with Highlands and Islands Enterprise. Where we require to do so, this will be in anonymised form.

12. General

12.1 This contract is between you and us. No other person shall have any rights to enforce any of its terms.

12.2 We may transfer our rights and obligations under these terms to another organisation.

12.3 You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

12.4 If you wish to comment or complain about our supply of the event, you should contact us at the details provided within these terms.

12.5 These terms are governed by Scots law and you can bring legal proceedings in respect of the products in the Scottish courts. If you live in England you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

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